CUSTOMER CARE
We’re here to help
Questions about sizing, an order or a product detail? Send a note through the form and include your order number when you have one.
Send us a message
A Mountain Valley Pet Costumes contact form is provided on this page for general questions, product help and order support.
Use the form below for product questions and order support. Please include your order number when contacting us about a purchase.
Order help
Include your order number and the email used at checkout so support can locate the purchase quickly.
Sizing help
Share your pet’s chest, neck and back measurements and the product you are considering.
Response time
Our customer care team replies as soon as possible during regular business days.
Looking for a quick answer?
Shipping, returns, fit and product-care guidance are collected in our help pages.
Visit the FAQ