PRIVACY
Privacy & Cookies
This policy explains how Mountain Valley Pet Costumes handles information when you browse the website, create an account, contact us or place an order.
Your privacy
Mountain Valley Pet Costumes collects and uses personal information only as needed to operate the website, process orders, provide customer service and meet legal obligations.
Information collected
Information may include your name, contact details, shipping and billing information, order history, account details, messages and technical information created during normal website use.
How information is used
We use information to process and deliver orders, manage accounts, provide support, prevent fraud, maintain security and improve the shopping experience.
Service providers
Service providers that support hosting, payments, shipping, email and website operations may process information only as needed to provide their services and meet legal obligations.
Cookies and analytics
Mountain Valley Pet Costumes uses essential cookies for cart, checkout, account and security functions. Browser settings can be used to manage cookies, although disabling essential cookies may affect site features.
Retention and security
Records are retained only as long as reasonably necessary for order fulfilment, support, accounting, security and legal obligations. Reasonable administrative and technical safeguards are used to protect information.
Customer choices and rights
You may request access to or correction of your personal information and may request deletion where applicable. Legal and operational exceptions may apply.
Privacy contact
Use the Contact page for privacy questions or requests. We may need to verify your identity before completing a request.